Help Center

FAQ

Payments

What form of payment do you accept?

Will my card be charged when i order?

Shipping & delivery

How long should i wait for my item to be delivered?

Will i be notified on order's status?

When will my item's tracking number be available?

My tracking number's status is showing 'not found'. Should i be worried?

Will my order comes in 1 package?

Where are you shipping from?

I input the wrong shipping address, what do i do?

Return policy

What if I've changed my mind about my order?

Can i change my order after it been placed?

Am i entitled for a replacement if the item is damaged?

How do i contact you?